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Conversations with Richard August

Today we’d like to introduce you to Richard August.

Hi Richard, it’s an honor to have you on the platform. Thanks for taking the time to share your story with us – to start, maybe you can share some of your backstories with our readers?
My story started when I moved to the city to become a bartender in fells point. I was the head bartender for 7 years out of my ten-year employment with the point in fells. I helped essentially open the fells point location as I’ve been working there for over ten years. I have been a bartender in the Baltimore area for around 13 years and loved it so much. I even won a few bar competitions, one of them sending me to Greece for three weeks with two of my friends. However, during covid, I needed a change. Not only did I change for myself, but I wasn’t feeling like I was living to my fullest potential and wanted to make more of a difference. So, I decided to get into real estate but wasn’t sure which area to get into, ending up choosing the title insurance industry; a quick flashback to my studies after high school when I decided to go to CCBC (Community College Baltimore County). My first major was Business, and I quickly changed that to graphic design. I had a passion for art and graphic design at that age ( 18-19 ); however, I struggled a lot through college. I didn’t have the drive and ended up dropping out only within 10 credits of getting my AA. It might still be something I decided to go back and get, but now I’m focused on real estate. I noticed my friend Paul was excelling in the title industry, so I asked him what he does, and he just looked at me and said, “provide value.” My main role as an Account Executive with Legacy Settlement Services is to provide agents and lenders value. What does that mean exactly?

I’ll give a quick few tips, but can’t let ALL my secrets out 😉 For one, jumping on Home buying seminars and explaining title insurance, usually with a few raffle gifts. Co-hosting events, customer appreciation parties, and team marketing building. One of my favorite things to do is build Canva accounts for realtors and design them templates using my graphic design skills and creating logos. My goal is to help the community through real estate and connect hard-working people with the same mind. Our company offers training in social media branding as well as community events. Cohosting with Open houses also provides mimosas and even sometimes an ice cream truck.

Would you say it’s been a smooth road, and if not, what are some of the biggest challenges you’ve faced along the way?
A few Struggles along the way were, for one, losing my father to ALS in 2016. He was such a people pleaser. Everyone loved and knew him. He had a passion for playing guitar and writing music; hopefully, one day, I can pick the guitar up and play as he did. Everyone has obstacles they need to overcome to succeed, and as of right now, I feel I’m on the right path. I feel like everything has fallen into place with all my previous training in customer service. The main switch is because I want to be with my family more, specifically my niece and nephews, and take care of them as if they were my own. I’m the Funcle 🙂

Alright, so let’s switch gears a bit and talk business. What should we know about your work?
I specialize in helping realtors build their businesses. Social Media branding, CANVA help, provide value, First-time homebuyers Presenatiiations. Our location in canton, Maryland, has a full podcast room for realtors and lenders. Also, our basement is a “homebuying seminar” ready for us to use. What sets me apart is the drive I have to help people grow and the constant willingness to learn from my mentors and peers.

In terms of your work and the industry, what are some changes you expect to see over the next five to ten years?
Over the next 5-10 years, I plan on learning and expanding my knowledge of the title industry and tackling issues that arise from a customer service standpoint. This industry isn’t for the weak; you need to make sure you’re learning something new every day! I like to sit in on the closings/settlements so I can learn the lingo of the trade and expand my knowledge.

Contact Info:

Image Credits
Altavia little Lauren dimartino terri chetelat Justin Seward legacy Settlement Services Team Paul sellers mike ruder jeff yablon tyler harrison jay mccord

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