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Community Highlights: Meet Pratichi Shah of Flourish Talent Management Solutions, LLC

Today we’d like to introduce you to Pratichi Shah.

Alright, thank you for sharing your story and insight with our readers. To kick things off, how did you get started?

I grew up in central FL – the child of Indian immigrants with a family that ensured we were supported in our adopted culture and deeply connected to our Indian culture and the Hindu religion. I “started” my career as an undergrad (Eckerd College in FL), in that I was looking for the intersection of business and psychology. So I put together a major that included business, psychology, economics, and sociology. HR was still a burgeoning field then, so I was still trying to understand what it entailed and what working in that field might look like. From there, I got an MBA at American University with a concentration in HR, which brought me to DC, where I have been since. I wanted to use my academic background to focus on the overly cliched “people” side of corporate/business life. So unlike most mainstream or “normal” HR folks – I started with a specialty area of organizational development and training and then broadened out to the other aspects of HR in the first phases of my career. My latest chapter has been working exclusively with the nonprofit and philanthropic communities to support organizations build a healthy, positive, inclusive, and equitable culture aligned with their mission and ensuring they have the HR infrastructure to support that culture. My business is a one-person shop and is coming up on its 13th anniversary of work!

Can you talk to us about the challenges and lessons you’ve learned along the way? Would you say it’s been easy or smooth in retrospect?
It’s been both somewhat smooth and utterly riddled with obstacles. What has made the smooth parts feel smooth(er) has been aligning my skills and values with the work to be done – so that meant coming to the nonprofit world and working for and then with mission-based organizations as this sector better aligns with my values. What created obstacles or challenges was when things were out of alignment, and the external environment was not supportive or values-based (i.e., the typical corporate culture of the 90s and early 2000s). The support and encouragement I received from family, friends, and the sector in starting my business was extraordinary – and yet, of course, I was worried. But my gut said it was the right time and thing to do (despite doing it amid a huge global recession). The alignment of the stars was right – as was the alignment of the sector need with my skills and values.

We’ve been impressed with Flourish Talent Management Solutions, LLC, but for folks who might not be as familiar, what can you share with them about what you do and what sets you apart from others?
The official info on my Co: FTMS was established in 2010 to work exclusively with nonprofit and philanthropic communities to strengthen organizations, develop leaders, engage staff, and support those that solve society’s greatest challenges. Our approach is to create customized solutions and thought partnerships. We work with each organization from its current state through the appropriate evolution at the right velocity to reach the strongest possible future state that allows the organization to accomplish its mission and achieve maximum impact.

FTMS focuses on three key areas of work in supporting nonprofit and philanthropic organizations:
• Talent and culture strategy: development or alignment with mission and organization strategy, as well as the building of an inclusive and equitable HR infrastructure to support and sustain the strategy
• Training design/delivery and organization development
• Coaching: executive and emerging leader

The organization’s culture fuels its mission and strategy. Internal processes are opportunities to create equity and further engage and enrich staff – thereby ensuring the organization’s impact. Therefore, all solutions we build are a function of this model, leveraging the employee lifecycle, its relationship to culture, and the anchor of an equity-based lens that emphasizes inclusion.

I am known for a layered approach, i.e., deep knowledge of the work content (this is what I have done for almost 30 years!). An organized way of corralling and accomplishing it, combined with compassion and an intuitive sense around human issues because, ultimately, this is about people whether they are leading or in orgs. And any/all work done has to keep that in mind, so it’s all that with a wrapper of deep respect and appreciation for mission-based work; it saves lives and society!

What quality or characteristic is most important to your success?
Deep knowledge, intuitive sense of people, being super organized. I’m also an artist (amateur), so having an eye that sees both the big pic and the details of life helps me do what I do!

Contact Info:

Image Credits
Lisa Helfert Photography Lutheran Services in America Greg Staley

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