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Community Highlights: Meet Matt Chance of Community Settlements & Escrow

Today we’d like to introduce you to Matt Chance.

Hi Matt, thanks for joining us today. We’d love for you to start by introducing yourself.
I graduated from Salisbury University in 2002 with a degree in History and Secondary Education and the University of Baltimore School of Law in 2011. After deciding that teaching wasn’t the right fit professionally, I spent six years as a Residential Mortgage Loan Consultant for several local companies and spent four years in the commercial construction industry as a Project Manager for a prominent commercial construction subcontractor in the area. After graduating from Law School in 2011, I opened a small law firm primarily practicing construction litigation and family law as well as beginning in the Real Estate and Title Service industry. After working as a contractor for several other settlement companies I met my business partner, Maria Lochner, through a mutual industry contact and we started Community Settlements & Escrow in 2020. Over the last 2 1/2 years, we have grown the business from a small boutique to a mid-size company with offices in Frederick, Ocean City, Salisbury, Bethany Beach, Rehoboth Beach, Lewes, and new offices coming in Wilmington, DE and Dover, DE.

Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
We have had to overcome starting a services business at the start of the pandemic and have had several twists and turns along the way. Our offices are spread out over a large territory. Keeping up with the demands of staffing in the current market is very difficult. We grew very quickly and that always brings issues with it.

Thanks – so what else should our readers know about Community Settlements & Escrow?
We are a full service real estate title, settlement and escrow company. At Community Settlements, the client is always our first priority. Our goal is to make the closing process a smooth one. We strive to keep the transaction moving towards Settlement as efficiently as possible. Our Attorney is available to each and every client and our Processing staff is unparalleled in the industry, ensuring the client doesn’t feel any of the stress associated with clearing title to your property. We service Maryland, DC, Virginia, Pennsylvania, Delaware, North Carolina, South Carolina.

Can you talk to us about how you think about risk?
My attitude has been to say “yes” and to figure out the “how” as I go. This brings lots of risks. The most notable risk is that we have to maintain appropriate staffing levels and I often take on significant sources of business and then find the staff.

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